Cancellation / Refund / Return Policy


  • Cancellations will be made effective from the day they are received by us in writing.
  • Verbal cancellation requests will not be entertained.
  • Costs are incurred from the moment your booking is confirmed.
  • Cancellation charges payable to us would be dependent on how many hours prior to service delivery the cancelation request is received.
  • Specific and individual cancellation conditions are informed to you with our quotations.
  • In circumstances where travel arrangements are curtailed or amended due to Force Majeure, we will endeavor to do our best to recover and refund you as much as possible.
  • No refunds / returns are permitted post usage or departure.


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